Here at Steady Clothing we understand that when purchasing
merchandise online, returns and exchanges are occasionally necessary to find
the perfect style and fit. We have designed our return policy to be customer friendly
and accommodating. In all purchase we have included a simple Return/Exchange
form for your convenience. Please ensure that when returning an item this form
is filled out completely and included in your package so we can process your
Return/ Exchange in a correct and timely manner.
All regularly priced items have a 30 day time period from the date of
purchase to be returned or exchanged.
sale/closeout/ Deal of the day items are final sale and are not eligible for
return or exchange.
All items being returned must be in their
original packaging and be in the same unworn condition they were received in. When returning merchandise please ensure
that all tags remained attached, the merchandise remains unwashed and care is
taken not to stretch out or misshape the fabric, there are no make-up, deodorant
or other stains on the clothing. Please ensure that items are not exposed to
any odors such as perfume, pet odors or cigarette smoke. We would not send
merchandise to you in that condition and we would appreciate receiving the
merchandise back with the same courtesy. Any items received that are deemed not
returnable will be returned to the customer and any shipping fees incurred
during this refusal will be charged to the original purchasing credit card on file.
It is the customer’s responsibility to pay for
any return shipping fees that may be incurred, ( We highly recommend using a
shipping method that offers tracking abilities such as UPS or FedEx with your
If you are returning you will receive a full
refund minus shipping fees to your original method of payment. If you choose to
exchange, we will send any new exchange items out at our cost within the
continental US. (For our return/ Exchange policy regarding Alaska, Hawaii,
Military and all other US Territories please email us at email@example.com)
If you are returning/ exchanging an
International purchase please be aware that you responsible for the shipping
cost of both returning the original item as well as the cost to ship the new
exchange item out to you.
If you feel that the item you have received may
be damaged or defective in anyway please email us us for further assistance at firstname.lastname@example.org
part of this policy is unclear or if you have any further questions please feel
free to contact our customer service at 1-877-6-STEADY or at email@example.com and we will be more than happy to assist